Professional Diploma in IT System Administration

Professional Diploma in IT System Administration

Professional Diploma in IT System Administration
(E-Learning)

Duration and Delivery Mode:
6 Months (24 Weeks) Full-time (Bootcamp) / 12 months (48 weeks) Part-time
(Synchronous and Asynchronous E-Learning)

Professional Diploma in IT System Administration

Professional Diploma in IT System Administration
(E-Learning)

Duration and Delivery Mode:
6 Months (24 Weeks) Full-time (Bootcamp) / 12 months (48 weeks) Part-time
(Synchronous and Asynchronous E-Learning)

Course Brief

The “Professional Diploma in IT System Admin course” is designed to equip learners with the necessary skills and knowledge to excel in the field of IT System Administration. Upon completion of this course, graduates will have excellent job prospects in roles such as Desktop Support Engineer, IT support executive, and Infrastructure Support Engineer. With their comprehensive knowledge and skills in operating systems, cloud, databases, programming, and DevOps practices, graduates will be well-prepared to excel in various industries and contribute significantly to innovative projects.

In this comprehensive course, learners will embark on a transformative journey, acquiring a wide range of skills through eight modules. The “Install & Configure Operating Systems” module will enable participants to learn how to install, configure, and secure operating systems while troubleshooting issues to ensure smooth system operations. In the “Support & Maintain Operating Systems” module, learners will develop strategies for operating system deployment, manage access, and maintain device integrity and applications.

The “Azure Fundamentals” module will provide a solid understanding of cloud concepts, architecture, services, and cost management in Microsoft Azure. In the “Database Fundamentals” module, participants will master core data concepts, implement and optimize database resources, and ensure security and automation. Embracing the world of programming, the “Python Programming” module covers fundamentals, object-oriented programming, testing, and documentation. In the “Dev Ops Engineering” module, participants will enhance their DevOps capabilities with Agile planning, Azure Pipelines, CI/CD, and infrastructure as code.

The “Agile Project Management (Implementation)” module delves into Agile project management and Scrum methodologies, planning, and implementation. The final “Capstone Project-Application Implementation” enables learners to apply their knowledge and skills in Agile planning, version control, CI/CD, and Azure technologies to implement an application.

Throughout the course, learners will gain hands-on experience through practical projects and case studies, honing their abilities to tackle real-world challenges. By the end of this Professional Diploma course, participants will emerge as well-rounded professionals, equipped to drive innovation, manage projects effectively, and thrive in the dynamic field of computer science. This comprehensive program offers a transformative learning experience, preparing learners to make significant contributions in the fast-evolving world of IT Systems administration and beyond. Graduates’ mastery of the latest technologies and industry best practices will position them as valuable assets, sought after by employers looking for top-tier talent to drive their organizations forward.

Knowledge, Skill, Ability Summary

At the end of the course, you will be able to acquire the following:

Knowledge

  • Demonstrate installation and configuration of operating systems and implement secure troubleshooting practices.
  • Explain cloud concepts, architecture, services, and cost management in Microsoft Azure.
  • Identify core data concepts and optimize database resources with secure automation.
  • Apply Python programming fundamentals, OOP, testing, and documentation principles.
  • Describe Agile project management, Scrum methodologies, and effective project planning.

Skills

  • Implement CI/CD pipelines, Azure Pipelines, and GitHub Actions for DevOps practices.
  • Manage device access, application deployment, and compliance policies in operating systems.
  • Apply Python programming fundamentals, object-oriented programming, testing, and documentation principles to develop effective software solutions.
  • Create Agile project plans, Scrum teams, and project structures for effective implementation.
  • Configure agent pools, pipeline styles, and infrastructure as code for seamless resource management.
Ability
Ability to apply diverse knowledge and skills in operating systems, cloud computing, databases, programming, and DevOps practices to drive innovation, manage projects effectively, and excel in the dynamic field of computer science.

Blended Learning Journey
(964 Hours)

E-Learning
(Async)

140 Hours

Flipped Class
(Sync)

70 Hours

Mentoring Support
(Assignment Sync)

70 Hours

Mentoring Support
(Project Planning Sync)

100 Hours

Mentoring Support
(Project Imple Async)

100 Hours

Additional Practice
(Async)

480 Hours

Assessment
(Sync)

4 Hours

Module Summary

Module Brief

The “Install & Configure Operating Systems” module equips learners with the necessary knowledge and skills to deploy and manage operating systems, specifically Windows, within an organizational context.

Learners will begin by mastering the installation of the Windows client operating system, as well as configuring authorization, authentication, networking, storage, and data access. They will also learn essential tasks such as managing applications, Windows updates, and configuring threat protection to ensure the security of the operating system. Additionally, learners will develop the skills needed to support and troubleshoot the Windows client environment, including hardware, drivers, and resolving operating system issues.

The module incorporates practical projects that enable learners to apply their knowledge to real-world scenarios. One of these projects centers around upgrading computers to Windows 10 as part of a hardware refresh cycle. It also emphasizes the significance of efficient file management and sharing within an organization. Learners will gain hands-on experience in creating and managing folder structures, configuring permissions for different departments, and conducting tests to ensure seamless file and folder sharing capabilities.

By engaging in these projects, learners will develop practical skills and insights into deploying operating systems and managing file systems in a professional setting. They will acquire a comprehensive understanding of the upgrade process and the essential steps required for effective file management and sharing within an organizational context. Overall, the module provides learners with the practical experience necessary to excel in real-world IT scenarios.

Other Information
  1. SSG Module Reference No: NA
  2. Module Validity Date: NA
Module Session Plan
Module Brief

The “Support & Maintain Operating Systems“ module equips learners with essential knowledge and skills to provide efficient support for operating systems in an IT environment. It encompasses learning units that cover key topics critical to understanding the subject matter.

Learners will gain expertise in planning operating system deployment strategies, considering factors such as compatibility, scalability, and security. They will also learn to manage user identity, access, and applications, ensuring effective user management and secure access control. Additionally, learners will develop skills in managing compliance policies and configuration profiles, maintaining regulatory standards, and enforcing desired system configurations. They will also acquire the ability to manage, maintain, and protect devices within an operating system environment, implement security measures, monitor device health, and resolve issues.

Practical projects within the module provide learners with hands-on experience, allowing them to apply their knowledge in real-world scenarios. These projects focus on managing applications, troubleshooting common issues, and providing user support. Through these projects, learners develop practical skills in application management and efficient resolution of operating system-related problems.

By completing the module, learners will possess the necessary knowledge and skills to provide comprehensive operating system support. They will be able to plan deployment strategies, manage user access and applications, enforce compliance policies, maintain device security, and troubleshoot common operating system issues. The module prepares learners to excel in supporting and maintaining operating systems within diverse IT environments.

Other Information
  1. SSG Module Reference No: NA
  2. Module Validity Date: NA
Module Session Plan
Module Brief

The “Cloud Fundamentals” module equips learners with essential knowledge and skills in cloud computing. The module covers a range of instructional units that delve into various aspects of cloud technology.

Learners will first gain a solid understanding of cloud concepts, including the definition, benefits, and characteristics of cloud computing. They will also explore cloud architecture and the different components that make up a cloud infrastructure. Additionally, learners will examine various cloud services and their use cases, enabling them to assess which services are most suitable for different scenarios. The module also covers cost management in Azure, providing learners with the skills to optimize cloud costs and utilize budgeting and monitoring tools effectively. Lastly, learners will explore cloud management and governance, including best practices for maintaining security, compliance, and performance in a cloud environment.

In this module, learners will engage in a project that involves describing a possible cloud computing project. This project allows learners to apply their knowledge by conceptualizing and articulating a cloud-based solution for a given scenario. Through this project, learners will develop the ability to analyze requirements, assess available cloud services, and propose an effective and efficient cloud implementation.

By the end of the module, learners will have a comprehensive understanding of cloud fundamentals, enabling them to effectively describe cloud concepts, architecture, services, cost management, and cloud management and governance. They will be equipped with the skills to analyze cloud requirements and propose appropriate cloud solutions. This module lays a strong foundation for further exploration and specialization in cloud computing.

Other Information
  1. SSG Module Reference No: NA
  2. Module Validity Date: NA
Module Session Plan
Module Brief

The “Database Fundamentals” module equips learners with essential knowledge and skills to excel in the field of database management. By engaging with the listed learning units, participants will gain proficiency in core data concepts and Azure data services. They will learn to plan and implement data platform resources efficiently, ensuring a secure environment for databases. Moreover, learners will develop the expertise to monitor, configure, and optimize database resources, maximizing performance.

Throughout the module, learners will be exposed to practical scenarios and real-world challenges through various projects. By successfully completing these projects, participants will achieve the ability to implement critical aspects of database management. They will be able to deploy and maintain a highly available Azure SQL Managed Instance, incorporating Azure Active Directory authentication and transparent data encryption. Additionally, learners will gain hands-on experience in data migration from on-premises SQL Servers to Azure SQL, ensuring seamless integration into the cloud infrastructure. Lastly, learners will design a comprehensive data warehouse solution in Azure, focusing on data source assessment, storage options, ETL processes, and robust security measures.

By combining theoretical knowledge and practical skills, the ” Database Fundamentals” module empowers learners to tackle real-world database challenges with confidence and competence, making them valuable assets in the rapidly evolving field of cloud-based database management. environments.

Other Information
  1. SSG Module Reference No: NA
  2. Module Validity Date: NA
Module Session Plan
Module Brief

The Python Programming module provides learners with the necessary knowledge and skills to embark on their coding journey. Whether they are beginners or aspiring developers, this module offers a solid understanding of programming concepts and techniques. It covers fundamental principles such as programming languages, paradigms, and program execution, establishing a strong foundation in programming concepts and terminology that enhances learners’ ability to comprehend and test code. By engaging in practical exercises and hands-on activities, learners develop problem-solving skills and critical thinking abilities, improving their coding proficiency and enabling them to write efficient and well-structured code.

During the module project, learners demonstrate their ability to apply the knowledge and skills they have acquired by building software components. This project serves as a platform for showcasing their competence in analysing technical requirements and translating them into robust designs. With their proficiency in programming paradigms and languages, learners can implement software components based on the technical design. Furthermore, they develop the capability to ensure software quality by employing various testing methods. In summary, learners gain the ability to write well-structured code, apply object-oriented programming principles, conduct thorough testing, and effectively document their code, establishing a strong foundation for their future programming endeavours.

Other Information
  1. SSG Module Reference No: NA
  2. Module Validity Date: NA
Module Session Plan
Module Brief

The “DevOps Engineering” module empowers learners with essential knowledge and skills to excel in the dynamic field of DevOps. Throughout this comprehensive learning experience, participants will acquire expertise in critical areas of DevOps practices, facilitating seamless software development and deployment processes.

By engaging with the listed learning units, learners will embark on a transformative DevOps journey, understanding the significance of DevOps in modern enterprise development. They will delve into the implementation of Continuous Integration (CI) with Azure Pipelines and GitHub Actions, mastering the art of automating build, test, and deployment processes.

Furthermore, participants will learn to strategize and execute efficient release processes, ensuring smooth and controlled software deployments with Release strategy design and implementation. The module will also equip learners with the ability to implement secure continuous deployment using Azure Pipelines, emphasizing the importance of security in DevOps practices.

A key focus of the module lies in Infrastructure as Code (IaC) management, where learners will gain proficiency in automating Azure resource provisioning and configuration through code, enhancing consistency and scalability.

By successfully completing the module’s projects, participants will acquire hands-on experience in implementing DevOps practices. They will create robust CI/CD pipelines, employ Infrastructure as Code for efficient resource management, and ensure secure development using Azure technologies. Armed with these skills, learners will be well-prepared to excel in the realm of DevOps Engineering, contributing to the success of agile and high-performing software development teams.

Other Information
  1. SSG Module Reference No: NA
  2. Module Validity Date: NA
Module Session Plan
Module Brief

The Agile Project Management module provides learners with a comprehensive understanding of project management and Scrum methodology implementation. The module covers essential topics such as Agile Project Management, Project Management using Scrum, Building a Scrum Team, and Scrum Planning & Implementation. Learners develop expertise in implementing Project Management using Scrum, including project planning, user story prioritization, role assignment, sprint execution, and defining sprints and success measures.

The unit incorporates real-world case studies to enhance practical understanding. Case Study 1 focuses on the implementation of Scrum within a product team, providing learners with authentic scenarios and challenges. Case Study 2 explores overcoming obstacles in Scrum implementation, equipping learners with hands-on experience in managing project complexities. Case Study 3 examines the impact of organizational and team structures on Agile project management, offering valuable insights for optimizing project performance. Learners will also gain hands on exposure to using ClickUp tool to create and manage the scrum.

By combining theory and practical experience, the unit equips learners to apply Agile principles and leverage Scrum methodology effectively. Upon completion, learners possess the skills needed to navigate project management intricacies and drive successful outcomes.

Other Information
  1. SSG Module Reference No: NA
  2. Module Validity Date: NA
Module Session Plan
Module Brief

The “Capstone Project-Application Implementation” module equips learners with a comprehensive set of skills to excel in the realm of DevOps, focusing on practical applications and real-world scenarios. Through engagement with the listed learning units, participants will gain proficiency in crucial aspects of DevOps practices and Azure technologies.

Learners will first explore Agile planning and portfolio management using Azure Boards, enabling them to create efficient project plans and manage portfolios effectively. They will then delve into version controlling with Git in Azure Repos, ensuring seamless collaboration and version management in software development.

Next, participants will configure agent pools and understand pipeline styles, optimizing resource allocation and streamlining the pipeline design process. They will further enhance their DevOps capabilities by enabling continuous integration with Azure Pipelines, automating build, test, and deployment workflows.

Finally, learners will implement GitHub Actions for CI/CD automation, elevating their skills in code integration and continuous delivery.

In the Capstone Project, learners will apply their knowledge to real-world scenarios, creating an application implementation plan that incorporates Agile planning principles, Git version control, CI/CD automation using Azure Pipelines, and GitHub Actions. Through this hands-on experience, participants will acquire the ability to enhance DevOps practices and seamlessly integrate Azure technologies into their application development workflows. By the end of the module, learners will be well-prepared to tackle complex DevOps challenges, contributing to the success of agile and high-performing development teams.

Other Information
  1. SSG Module Reference No: NA
  2. Module Validity Date: NA
Module Session Plan

Target Audience & Prerequisite

Target Audience

  • Minimum second-class bachelor’s degree from a recognized university
  • Recognized professional qualification with relevant work experience.
  • Polytechnic Diploma holders in IT /Computer science with a minimum of 5 years of relevant working experience
  • Matured candidates with relevant work experience for a minimum of 8 years

Prerequisite

  • Academic:
    • Minimum second-class bachelor’s degree in any field from the recognized University
    • Non-graduates with appropriate professional qualifications will be considered on a case-to-case basis.
    • Polytechnic Diploma in IT / Computer Science with a minimum of 5 years relevant experience will be considered on a case-to-case basis.
    • Matured candidates with a minimum of 8 years of relevant experience will be considered on a case-to-case basis.
  • English Proficiency: IELTS – 6.5 (with no elements lower than 5.5) or its equivalent.
  • Age: Minimum 21 years
  • Work Experience: Not Mandatory other than matured candidates & Polytechnic diploma holders

Graduation Requirements

Each learner must meet the following requirements to secure academic qualifications and eduCLaaS job role certification.
  • Minimum 75% attendance in all sessions.
  • Minimum pass grade in the summative assessment of each module

Certificates

Academic Qualification Professional Diploma in IT System Administration issued by Educlaas, India
Statement of Attainment NA
Industry Skills Certification
NIL
EduCLaaS Job Role Certification
Digital Transformation Executive

Other Information

SSG Course Reference No:NA
Course Validity Date: NA
Course Developer: EDUCLAAS, INDIA

Pricing & Funding