Omnichannel Solution Sales
Adopt OMNI-CHANNEL SOLUTION SALES
and increase sales reach and conversion
Adopt OMNI-CHANNEL SOLUTION SALES
and increase sales reach and conversion
Learning Needs
LEARNING NEEDS
Omni-channel solution sales deliver consistent customer experiences, building strong relationships and increasing satisfaction, ultimately driving revenue growth. Integrating data and personalizing interactions provide valuable customer insights, facilitating precise marketing and effective sales strategies.
Sales Canvas offers a structured framework for sales planning, guiding businesses to focus on target markets and customer needs. This customer-centric approach ensures products or services align with customer requirements, and empowers sales teams to tailor their strategies and solutions, driving business growth.
Knowledge:
- Trends, competitors, and preferences analysis for target markets.
- Effective sales canvas for planning.
- Customer personas in tailored strategies.
- Sales discovery process for understanding customer needs.
- After-sales engagement for satisfaction, loyalty, and relationships.
Skills:
- Develop customer persona profiles using data gathering techniques and tools.
- Implement effective questioning and information gathering methods in sales discovery.
- Design compelling sales canvases aligned with goals and audience preferences.
- Apply closing techniques and negotiation strategies for successful sales deals.
- Devise after-sales engagement strategies, feedback collection, and relationship-building activities.
Sales Operations, Sales Manager
Solution Sales The module equips you with the knowledge of comprehensive digital sales concepts and strategies. You will acquire the skills to create sales strategy plans, identify target markets, validate product-market fit, conduct the discovery phase, and implement closing techniques. Through project tasks, you will be able develop sales canvas to structure and visualize your sales strategy. Omni-Channel Solution Sales ProjectThe project aims to develop a comprehensive sales strategy for your product or services. You’ll learn to effectively create sales canvas, develop customer personas, validate product-market fit with market research, design a structured sales discovery process, and apply effective closing techniques.
Omni-channel solution sales deliver consistent customer experiences, building strong relationships and increasing satisfaction, ultimately driving revenue growth. Integrating data and personalizing interactions provide valuable customer insights, facilitating precise marketing and effective sales strategies.
Sales Canvas offers a structured framework for sales planning, guiding businesses to focus on target markets and customer needs. This customer-centric approach ensures products or services align with customer requirements, and empowers sales teams to tailor their strategies and solutions, driving business growth..
Knowledge:
- Trends, competitors, and preferences analysis for target markets.
- Effective sales canvas for planning.
- Customer personas in tailored strategies.
- Sales discovery process for understanding customer needs.
- After-sales engagement for satisfaction, loyalty, and relationships.
- Develop customer persona profiles using data gathering techniques and tools.
- Implement effective questioning and information gathering methods in sales discovery.
- Design compelling sales canvases aligned with goals and audience preferences.
- Apply closing techniques and negotiation strategies for successful sales deals.
- Devise after-sales engagement strategies, feedback collection, and relationship-building activities.
Sales Operations, Sales Manager
Solution Sales
The module equips you with the knowledge of comprehensive digital sales concepts and strategies. You will acquire the skills to create sales strategy plans, identify target markets, validate product-market fit, conduct the discovery phase, and implement closing techniques. Through project tasks, you will be able develop sales canvas to structure and visualize your sales strategy.
The module equips you with the knowledge of comprehensive digital sales concepts and strategies. You will acquire the skills to create sales strategy plans, identify target markets, validate product-market fit, conduct the discovery phase, and implement closing techniques. Through project tasks, you will be able develop sales canvas to structure and visualize your sales strategy.
Omni-Channel Solution Sales Project
The project aims to develop a comprehensive sales strategy for your product or services. You’ll learn to effectively create sales canvas, develop customer personas, validate product-market fit with market research, design a structured sales discovery process, and apply effective closing techniques.
The project aims to develop a comprehensive sales strategy for your product or services. You’ll learn to effectively create sales canvas, develop customer personas, validate product-market fit with market research, design a structured sales discovery process, and apply effective closing techniques.
COURSE OVERVIEW
Module 1
Module 2
Module 1
Solution Sales
The “Solution Sales” module equips learners with comprehensive knowledge and essential skills to
excel in the digital sales landscape. Through engaging with instructional units such as Sales Canvas
Development, Customer Persona and Product Market Fit, Sales Discovery and Solution Sales, Sales
Closure, and After Sales Engagement, learners will gain a deep understanding of key concepts and
strategies crucial for successful digital sales.
In this module, learners will develop a strong foundation in digital sales by acquiring skills in creating effective sales strategy plans. They will learn to identify target market segments through the creation of customer persona profiles and validate product-market fit through market research and analysis. Additionally, learners will design a structured process for the discovery phase of the sales cycle and implement closing techniques to secure successful sales deals. The module will also emphasize the importance of after-sales engagement, focusing on building long-term customer relationships, higher customer lifetime value, and ensuring customer satisfaction.
This module also contains project tasks such as developing Sales Canvas templates, creating customer persona profiles, conducting market research, designing a structured discovery process, and implementing closing techniques, where learners will have the opportunity to apply their knowledge and enhance their skills in practical scenarios. This module empowers learners with a comprehensive skill set to thrive in the dynamic world of digital sales, enabling them to achieve sales success and effectively navigate the digital era.
In this module, learners will develop a strong foundation in digital sales by acquiring skills in creating effective sales strategy plans. They will learn to identify target market segments through the creation of customer persona profiles and validate product-market fit through market research and analysis. Additionally, learners will design a structured process for the discovery phase of the sales cycle and implement closing techniques to secure successful sales deals. The module will also emphasize the importance of after-sales engagement, focusing on building long-term customer relationships, higher customer lifetime value, and ensuring customer satisfaction.
This module also contains project tasks such as developing Sales Canvas templates, creating customer persona profiles, conducting market research, designing a structured discovery process, and implementing closing techniques, where learners will have the opportunity to apply their knowledge and enhance their skills in practical scenarios. This module empowers learners with a comprehensive skill set to thrive in the dynamic world of digital sales, enabling them to achieve sales success and effectively navigate the digital era.
Instructional Units:
- Sales Canvas Development
- Customer Persona and Product Market Fit
- Sales Discovery and Solution Sales
- Sales Closure
- After Sales Engagement
Module 2
Capstone Project –
Solution Sales
The “Solution Sales Capstone Project” module is designed to equip learners with the knowledge and
skills necessary for successful solution-oriented sales. Through a series of learning units, participants
will gain a deep understanding of key elements and strategies in solution sales.
The module covers a range of topics, including creating a sales canvas, defining customer personas, conducting market analysis, implementing a structured discovery process, using effective closing techniques, and establishing after-sales engagement strategies. These units provide learners with a strong foundation to develop a holistic sales strategy that maximizes their performance.
By completing the module, learners will gain practical expertise in solution sales. They will be able to create customer persona profiles, conduct thorough market research, implement a structured discovery process, utilize effective closing techniques, and develop strategies for after-sales engagement to enhance customer satisfaction and loyalty.
The module projects provide learners with opportunities to apply their knowledge to real-world scenarios. These projects involve developing questionnaires for customer persona profiles, conducting interviews or surveys with existing customers, analyzing market trends and competitor strategies, and designing training materials to educate sales representatives on closing techniques. This module empowers learners to develop and implement a comprehensive sales strategy that enhances overall sales performance through effective solution-oriented sales techniques.
The module covers a range of topics, including creating a sales canvas, defining customer personas, conducting market analysis, implementing a structured discovery process, using effective closing techniques, and establishing after-sales engagement strategies. These units provide learners with a strong foundation to develop a holistic sales strategy that maximizes their performance.
By completing the module, learners will gain practical expertise in solution sales. They will be able to create customer persona profiles, conduct thorough market research, implement a structured discovery process, utilize effective closing techniques, and develop strategies for after-sales engagement to enhance customer satisfaction and loyalty.
The module projects provide learners with opportunities to apply their knowledge to real-world scenarios. These projects involve developing questionnaires for customer persona profiles, conducting interviews or surveys with existing customers, analyzing market trends and competitor strategies, and designing training materials to educate sales representatives on closing techniques. This module empowers learners to develop and implement a comprehensive sales strategy that enhances overall sales performance through effective solution-oriented sales techniques.
Instructional Units:
- Identify Product, User Persona
- User Stories, Product Backlog
- Sprint Planning
- User Requirements
- Project Design & Architecture
- Project Planning
Module 1
Module 2
Module 1
Solution Sales
The “Solution Sales” module equips learners with comprehensive knowledge and essential skills to
excel in the digital sales landscape. Through engaging with instructional units such as Sales Canvas
Development, Customer Persona and Product Market Fit, Sales Discovery and Solution Sales, Sales
Closure, and After Sales Engagement, learners will gain a deep understanding of key concepts and
strategies crucial for successful digital sales.
In this module, learners will develop a strong foundation in digital sales by acquiring skills in creating effective sales strategy plans. They will learn to identify target market segments through the creation of customer persona profiles and validate product-market fit through market research and analysis. Additionally, learners will design a structured process for the discovery phase of the sales cycle and implement closing techniques to secure successful sales deals. The module will also emphasize the importance of after-sales engagement, focusing on building long-term customer relationships, higher customer lifetime value, and ensuring customer satisfaction.
This module also contains project tasks such as developing Sales Canvas templates, creating customer persona profiles, conducting market research, designing a structured discovery process, and implementing closing techniques, where learners will have the opportunity to apply their knowledge and enhance their skills in practical scenarios. This module empowers learners with a comprehensive skill set to thrive in the dynamic world of digital sales, enabling them to achieve sales success and effectively navigate the digital era.
In this module, learners will develop a strong foundation in digital sales by acquiring skills in creating effective sales strategy plans. They will learn to identify target market segments through the creation of customer persona profiles and validate product-market fit through market research and analysis. Additionally, learners will design a structured process for the discovery phase of the sales cycle and implement closing techniques to secure successful sales deals. The module will also emphasize the importance of after-sales engagement, focusing on building long-term customer relationships, higher customer lifetime value, and ensuring customer satisfaction.
This module also contains project tasks such as developing Sales Canvas templates, creating customer persona profiles, conducting market research, designing a structured discovery process, and implementing closing techniques, where learners will have the opportunity to apply their knowledge and enhance their skills in practical scenarios. This module empowers learners with a comprehensive skill set to thrive in the dynamic world of digital sales, enabling them to achieve sales success and effectively navigate the digital era.
Instructional Units:
- Sales Canvas Development
- Customer Persona and Product Market Fit
- Sales Discovery and Solution Sales
- Sales Closure
- After Sales Engagement
Module 2
Omni-Channel Solution Sales Project
The “Solution Sales Capstone Project” module is designed to equip learners with the knowledge and
skills necessary for successful solution-oriented sales. Through a series of learning units, participants
will gain a deep understanding of key elements and strategies in solution sales.
The module covers a range of topics, including creating a sales canvas, defining customer personas, conducting market analysis, implementing a structured discovery process, using effective closing techniques, and establishing after-sales engagement strategies. These units provide learners with a strong foundation to develop a holistic sales strategy that maximizes their performance.
By completing the module, learners will gain practical expertise in solution sales. They will be able to create customer persona profiles, conduct thorough market research, implement a structured discovery process, utilize effective closing techniques, and develop strategies for after-sales engagement to enhance customer satisfaction and loyalty.
The module projects provide learners with opportunities to apply their knowledge to real-world scenarios. These projects involve developing questionnaires for customer persona profiles, conducting interviews or surveys with existing customers, analyzing market trends and competitor strategies, and designing training materials to educate sales representatives on closing techniques. This module empowers learners to develop and implement a comprehensive sales strategy that enhances overall sales performance through effective solution-oriented sales techniques.
The module covers a range of topics, including creating a sales canvas, defining customer personas, conducting market analysis, implementing a structured discovery process, using effective closing techniques, and establishing after-sales engagement strategies. These units provide learners with a strong foundation to develop a holistic sales strategy that maximizes their performance.
By completing the module, learners will gain practical expertise in solution sales. They will be able to create customer persona profiles, conduct thorough market research, implement a structured discovery process, utilize effective closing techniques, and develop strategies for after-sales engagement to enhance customer satisfaction and loyalty.
The module projects provide learners with opportunities to apply their knowledge to real-world scenarios. These projects involve developing questionnaires for customer persona profiles, conducting interviews or surveys with existing customers, analyzing market trends and competitor strategies, and designing training materials to educate sales representatives on closing techniques. This module empowers learners to develop and implement a comprehensive sales strategy that enhances overall sales performance through effective solution-oriented sales techniques.
Instructional Units:
- Identify Product, User Persona
- User Stories, Product Backlog
- Sprint Planning
- User Requirements
- Project Design & Architecture
- Project Planning
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