AI-Powered Training-Led Self-Service Digitalization

AI-Powered Training-Led Self-Service Digitalization

A Holistic Training-Led
Technology-Enabled Approach

By upskilling your teams with AI and data skills so they can become citizen developers, setting up agentic workplaces with low-code/no-code platforms to democratize AI access, and supporting agentic application development backed by government funding, we ensure your digital transformation is effective, affordable, and sustainable.

Digital Transformation Leadership

For Business Leadership & Management Roles

Digital Transformation
Leadership

Manage digital innovations and apply digital fluency in areas like Al, data analytics, and automation
Use digital roadmaps to guide initiatives
Leverage technology innovation tools for growth

Agile Management

Breakdown complex projects into manageable tasks using methodologies like Scrum
Apply Scrum for structured team collaboration
Utilize agile methodologies for flexibility

Digital Engagement

For Sales, Marketing, and Customer Service Roles

Digital Marketing

Learn to execute effective multichannel campaigns across platforms
Run campaign on Facebook for broad reach
Leverage Google Ads for targeted marketing
Use email tools for personalized outreach
Apply SEO tools to boost online visibility

Content Marketing

Create compelling contents and strategy to capture leads and drive sales
Use video creation tools for engaging content
Leverage blogging platform to share insight

Solution Sales

Leverage Al to engage customers across multiple touchpoints
Create seamless omni-channel experiences to enhance customer interactions
Build stronger customer relationships through innovative digital strategies

Digital Innovation

For Operations, Product Development, and Delivery Roles

Data Analytics

Learn to visualize data and create actionable dashboards using tools like Power Bl
Use Power BI for data visualization and insights

Generative Al

Automate tasks & use tools like Microsoft Copilot, and build Al-driven chatbots
Automate tasks with Microsoft Copilot
Enhance service with Al-driven chatbots

Process Automation

Automate repetitive tasks through low-code platforms like Microsoft Power Automate
Streamline workflows with Microsoft Power Automate
Use low-code platforms to build custom automations

From Digital Starter to AI-First Enterprise

Transition from basic digital adoption to an AI-embedded organization where innovation is continuous, operations are predictive, and customer engagement is hyper-personalized.

Your journey is guided by a Digital Innovation Centre of Excellence (CoE)—aligning AI strategies with business goals, ensuring ethical governance, and securing leadership buy-in for sustained impact.

An AI-First enterprise means:

The Five-Stage Transformation Journey

Agentic Workplace Setup

Build the AI-ready foundation with secure data integration, Microsoft Copilot Studio, and low-code/no-code platforms—democratizing digital tool access.

Agile Agentic Workforce Setup

Train non-technical professionals as citizen developers capable of building and maintaining AI agents tailored to their roles.

Conversational Marketing & Sales

Deploy AI-powered campaigns, CRM automation, and personalized engagement to drive seamless O2O (online-to-offline) experiences.

Adaptive Products & Agile Operations

Use AI agents for supply chain optimization, agile project execution, and automated product lifecycle management.

Digital Shared Services

Streamline HR, finance, and compliance through AI-driven support—freeing resources for growth and innovation.

Agentic Workplace Setup

Build the AI-ready foundation with secure data integration, Microsoft Copilot Studio, and low-code/no-code platforms—democratizing digital tool access.

Agile Agentic Workforce Setup

Train non-technical professionals as citizen developers capable of building and maintaining AI agents tailored to their roles.

Conversational Marketing & Sales

Deploy AI-powered campaigns, CRM automation, and personalized engagement to drive seamless O2O (online-to-offline) experiences.

Adaptive Products & Agile Operations

Use AI agents for supply chain optimization, agile project execution, and automated product lifecycle management.

Digital Shared Services

Streamline HR, finance, and compliance through AI-driven support—freeing resources for growth and innovation

Enterprise Outcomes & Business Value

Faster Innovation

In-house teams build and deploy AI solutions rapidly

Lower Costs

Reduce reliance on external vendors

Enhanced Customer Experience

Hyper-personalized engagement powered by real-time data

Operational Efficiency

Streamlined processes and reduced manual effort

Scalable Transformation

Continuous innovation without IT bottlenecks

Self-service digitalization turns employees into builders, enabling sustainable, measurable, and business-aligned transformation.

Faster Innovation

In-house teams build and deploy AI solutions rapidly

Lower Costs

Reduce reliance on external vendors

Enhanced Customer Experience

Hyper-personalized engagement powered by real-time data

Operational Efficiency

Streamlined processes and reduced manual effort

Scalable Transformation

Continuous innovation without IT bottlenecks

Self-service digitalization turns employees into builders, enabling sustainable, measurable, and business-aligned transformation.

The Role of AI Agents & Citizen Developers

Empower citizen developers—business users trained to create AI agents without coding:

Goals-Based Agents

Automate specific objectives like client onboarding or marketing campaigns

Utility Agents

Handle recurring tasks like data reporting and coordination

Autonomous Agents

Manage complex workflows with adaptive learning

These agents become your digital workforce, accelerating transformation while minimizing IT dependency.

Reimagine how you could transform your workforce powered by AI

Join them who have transformed digitally

Through 1200+ strategic collaborations, eduCLaaS has bridged the skills gap, enabling enterprises to expand offline-to-online.